Vip98 Terms and Conditions — What you should know before becoming a member

1 General Introduction

Vip98 (hereinafter referred to as the "Platform", "we", or "Company") is an international online gaming platform serving users in Bangladesh and other countries. These Terms and Conditions constitute a legally binding agreement between vip98 and its members.

All terms and conditions set out in this document apply to the vip98.org website, mobile application, and all related services. We reserve the right to update these Terms at any time, and any changes will be published on the website.

Gaming on vip98 is a form of entertainment. We believe in responsible gaming and encourage all members to play within their own limits.

2 Account Registration & Verification

To create an account on vip98, you must register with accurate and complete information. We reserve the right to terminate any account found to have been created using false details.

• Each individual may only hold one account. If multiple accounts are found belonging to the same person, all accounts will be closed and any funds held may be forfeited.
• Keeping your account password confidential is your responsibility. Allowing anyone else to access or use your account is strictly prohibited.
• As part of the KYC (Know Your Customer) verification process, we may request a copy of your national ID card or passport.
• The mobile number and email address provided at registration must be accurate, as verification codes and important notifications will be sent to them.
• To make changes to your account details, please contact our support team and complete identity verification.

3 Eligibility & Age Requirements

To register and use vip98's services, you must meet the following requirements:

• You must be at least 18 years of age. We reserve the right to request proof of age if there is any doubt.
• Online gaming must be legal under the laws of your country of residence.
• You must be of sound mind and capable of making your own decisions.
• Vip98 cannot be accessed from countries where online gaming is prohibited by law.

Vip98 may request additional documents at any time to verify your age. Failure to submit the required documents may result in your account being temporarily suspended.

4 Deposit & Payment Policy

Deposits on vip98 can be made via Mobile Banking, Nagad, Rocket, and other approved payment methods. Please review the specific limits and rules for each payment method before making a deposit.

• A minimum deposit amount applies and may vary depending on the payment method used.
• Deposited funds must be used for gaming purposes only.
• Using another person's payment account to make deposits is strictly prohibited. All deposits must be made from a payment account registered in your own name.
• If any suspicious transaction is detected, we reserve the right to investigate and, where necessary, reverse it.
• Any issues with a deposit must be reported to the support team within 24 hours.
• Vip98 is not responsible for any delays caused by banking or mobile banking services.

5 Withdrawal Policy

To withdraw winnings from vip98, your account must have completed full KYC verification. Withdrawals cannot be processed on unverified accounts.

• Minimum and maximum withdrawal limits apply; please check the current limits on the deposit page.
• Withdrawal requests are typically processed within 24 hours, though during peak periods this may take up to 72 hours.
• Withdrawals can only be made to a payment account registered in your own name.
• To withdraw winnings derived from a bonus, the associated wagering requirements must be met.
• If unusual withdrawal patterns or suspected fraud are detected, we may place your withdrawal on hold until an investigation is completed.
• If you have any questions about the withdrawal process, our support team is available around the clock to assist you.

6 Bonus & Promotion Terms

Vip98 regularly offers bonuses and promotions for its members. Each bonus comes with its own terms, and winnings from bonuses cannot be withdrawn until those terms are met.

• Welcome Bonus: New members can receive up to a 150% bonus on their first deposit. A minimum wagering requirement of 15x applies before the bonus can be withdrawn.
• Reload Bonus: The weekly reload bonus is available to eligible members only. Wagering requirements will be specified separately.
• Cashback Offer: Cashback is offered on losses for specific games during designated periods. Cashback amounts may not always be directly withdrawable.
• Any attempt to claim bonuses through multiple accounts or by gaining an unfair advantage will result in the bonus being cancelled.
• Vip98 reserves the right to modify or cancel any promotion at any time.
• Not all games may be available for play with bonus funds; restrictions on bonus usage may apply to certain games.

7 Gaming Rules

All games on vip98 are powered by certified RNG (Random Number Generator) technology, ensuring completely fair and random outcomes. Game results cannot be manipulated by any player or by the Company.

• Each game has its own rules; please read them before you start playing.
• If a game is interrupted mid-round due to a technical issue, that round will be considered void and the wager will be refunded.
• In Live Casino games, the dealer's decision is considered final.
• Any disputes regarding game results must be reported to the support team within 24 hours.
• Vip98 reserves the right to void any winnings resulting from a bug or glitch in the game software.

8 Prohibited Activities

• Attempting to claim bonuses or benefits by creating multiple accounts.
• Opening an account using a false identity or another person's information.
• Using hacks, scripts, or bots in any gaming software.
• Processing transactions using another person's payment account.
• Using the platform for money laundering or any form of illegal fund transfer.
• Harassing or threatening other members or staff.
• Spreading false information about vip98 or engaging in any action that damages its reputation.

9 Account Closure & Suspension

Vip98 reserves the right to temporarily suspend or permanently close any member's account under the following circumstances:

• Violation of any clause within these Terms and Conditions.
• If fraud or deceptive activity is suspected.
• Failure to submit the documents requested for KYC verification within the specified timeframe.
• Upon instruction from legal or regulatory authorities.

You may request to close your account at any time. Please withdraw any verified balance before proceeding with account closure.

10 Limitation of Liability

Vip98 is an entertainment platform. vip98 is not liable for any financial losses arising from gaming activity. Players participate at their own risk.

• Vip98 is not liable for any losses caused by internet disconnection, power outages, or device issues.
• Vip98 is not liable for any delays or issues caused by third-party payment providers.
• In the event of a temporary service disruption caused by a cyberattack or technical failure, we will work to restore service as quickly as possible.
• Vip98's total liability shall under no circumstances exceed the current balance in your account.

11 Privacy & Data Protection

Your personal information is of the utmost importance to us. vip98 stores all member data using SSL encryption and advanced security measures.

• Your personal information is never sold or shared with any third party.
• Information may be shared in compliance with legal obligations or upon request from regulatory authorities.
• Please read our Privacy Policy to understand how your information is used.
• Even after an account is closed, certain data may be retained for a specified period as required by law.

For more details, visit our Privacy Policy Visit the page.

12 Right to Amend Terms

Vip98 reserves the right to update or amend these Terms and Conditions at any time. Any changes will be published on the website as a new version, and the "Last Updated" date will be revised accordingly.

• For significant changes, a notification may be sent to your registered email address or mobile number.
• Continued use of the platform after any changes will be considered acceptance of the updated terms and conditions.
• If you do not agree to the updated terms, you will have the option to close your account.
• Check this page regularly to stay up to date with the latest terms and conditions.

If you have any questions about the terms and conditions, please contact our support team.